Updated Patient Information for
Physical Therapy
Here’s how to start your therapy journey and prepare for your first appointment.
Getting Started with Capernum PT Is Easy
We treat all general aches and pains! If you went to your doctor and they recommended PT, we most likely treat your diagnosis or will help you find a PT who does if we do not.
We acknowledge that you may be anxious about your first physical therapy visit. But with Capernum PT, you’ll feel right at home as soon as you walk into one of our facilities. In addition to helping you with your rehabilitation, our welcoming front desk staff is available to address any inquiries you may have regarding billing, scheduling, insurance, or other matters.
When Am I Supposed to Arrive?
To finish the required paperwork, please arrive at your Capernum PT clinic fifteen minutes ahead of time on the day of your appointment. Fill out the forms in advance to speed up the process, and we’ll get you started even sooner.
What Should I Pack and Wear?
When attending appointments, dress comfortably—for example, in sportswear—and stay away from jewelry.
For your appointment, kindly bring the following items:
- Prescription or doctor’s referral
- Photo identification (valid driver’s license, state ID, school ID card, or passport)
- Card for insurance
What Can I Expect During My First Visit?
A licensed physical therapist will conduct a thorough evaluation and provide pertinent treatment during your initial appointment, which should take approximately one hour. Your physical therapist will go over your diagnostic results, medical history, and any recent events that may have contributed to your condition during this visit. Your current functional deficits, pain threshold, posture, and flexibility, strength, balance, and endurance will all be evaluated.
After the evaluation, you will receive a commitment letter from your physical therapist along with an explanation of your individual treatment plan and expectations for recovery. At Capernum PT, you will play an active role in your own recovery. Your relationship with your therapist is also vital.
Free Consultation
Schedule a free 15-minute phone consultation with a dedicated Physical Therapist to discuss your individual needs and ensure Capernum Physical Therapy is the perfect fit for your journey to recovery.
Answers to Common Questions
To finish the required paperwork, please arrive at your Capernum PT clinic fifteen minutes ahead of time on the day of your appointment. It’s best to fill out the forms in advance. This will help to speed up the process and get you started even sooner.
- Before Your First Visit: We will call you to answer any questions and send you an email with a link to finish your patient information form as soon as we receive a doctor’s referral, call, email, or website request. This enables us to assess and treat you for the entire sixty minutes of your first appointment. To save any surprises, we will verify your insurance benefits and let you know about them if we have more than 24 hours before your first appointment.
- Therapy and Appointment Time: The evaluation by your physical therapist and the advice from your doctor will decide how often and how long you receive treatments.
- How to Dress: Please dress comfortably in athletic attire, with closed-toe shoes and shorts for knee or lower body problems or short sleeves for upper body issues.
- Arrival Time: For your first appointment, we ask that you arrive 15 minutes early.
- Duration of the Appointment: During therapy sessions, which usually last an hour, we give your needs our whole attention.
- Policy for Cancellations: We accept emergencies but ask for a 24-hour notice of cancellations. Please notify us of any cancellations as soon as you can.
- Therapist Timetable: While we try to keep you seeing the same therapist, scheduling conflicts typically force you to see a different one. You can be sure that we talk about each patient and review the schedule every day to make sure therapy goes well.
Please get in touch with us if you have any more questions; we’re happy to assist you!
